PRIVACY POLICY


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Your privacy is important to BOOK-VILLA. We've developed a Privacy Policy that covers how we collect, use, disclose, transfer and store your information. Please take a moment to familiarise yourself with our privacy practices and let us know if you have any questions.

COLLECTION AND USE OF PERSONAL INFORMATION

Personal information is data that can be used to uniquely identify or contact a single person.

You may be asked to provide your personal information anytime you are in contact with us during booking your holiday.

When you send an enquiry, we may collect a variety of information, including your name, postal address, phone number, email address, contact preferences etc.

COLLECTION AND USE OF NON-PERSONAL INFORMATION

We also collect non-personal information — data in a form that does not permit direct association with any specific individual. We may collect, use, transfer and disclose non-personal information for any purpose.

We may collect information such as occupation, language, postcode, unique device identifier, location etc so that we can better understand customer behaviour and improve our products, services and advertising.

We may also collect information regarding customer activities. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products and services are of most interest. Aggregated data is considered non-personal information for the purposes of this Privacy Policy.

If we do combine non-personal information with personal information, the combined information will be treated as personal information for as long as it remains combined.

DISCLOSURE TO THIRD PARTIES

BOOK-VILLA shares personal information with companies who provide services such as information processing, fulfilling customer orders, managing and enhancing customer data, providing customer service etc. These companies are obligated to protect your information.

PROTECTION OF PERSONAL INFORMATION

BOOK-VILLA takes precautions — including administrative, technical and physical measures — to safeguard your personal information against loss, theft and misuse, as well as against unauthorised access, disclosure, alteration and destruction.

BOOK-VILLA online uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is collected through an SSL-enabled browser such as Safari, Firefox or Internet Explorer. Doing so protects the confidentiality of your personal information while it's transmitted over the Internet.

INTEGRITY AND RETENTION OF PERSONAL INFORMATION

BOOK-VILLA makes it easy for you to keep your personal information accurate, complete and up to date. We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

UNDER-AGE

We do not knowingly collect personal information from under-age persons under 18. If we learn that we have collected the personal information of from under-age persons under 18, we will take steps to delete the information as soon as possible.

LOCATION-BASED SERVICES

To provide location-based services BOOK-VILLA may collect, use and share precise location data, including the real-time geographic location of your computer or device. This location data is collected anonymously in a form that does not personally identify you and is used to provide and improve location-based products and services.

THIRD PARTY SITES AND SERVICES

BOOK-VILLA websites, applications and services may contain links to third-party websites, products and services. Our products and services may also use or offer products or services from third parties. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices.

INTERNATIONAL USERS

Information you provide may be transferred or accessed by entities around the world as described in this Privacy Policy. BOOK-VILLA abides by the "safe harbour” framework regarding the collection, use and retention of personal information collected by organisations in the European Economic Area and Switzerland.

OUR COMMITMENT TO YOUR PRIVACY

To make sure your personal information is secure, we communicate our privacy and security guidelines on our website and strictly enforce privacy safeguards.

BOOK-VILLA may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.



QUESTIONS

If you have any questions regarding our Privacy Policy clauses which are listed in this section, please CONTACT US.



 

 


 


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